We are profound...
A full service Digital Agency and Systems Integrator. We help turn your Digital and Cloud aspirations into business outcomes.
We plan, design, build and support CMS websites, e-commerce websites and apps >
Are you thinking strategically about your next web, e-commerce or mobile project?
A successful digital project needs an inventive and creative partner who understands best practice user experience design, is abreast of evolving technologies, and who is focused on achieving strategic business outcomes.Our Digital services
We help companies to personalise every customers’ experience with the Sitecore® Experience Platform™ >
Sitecore manages a connected experience across all channels
Connect your customers to a web content management system (CMS) that seamlessly combines with email, analytics, marketing automation, e-commerce, optimization, cross-channel personalization, and social media to manage the complete customer experience.Learn more about the Sitecore Experience Platform
Cloud & Systems Integration
We integrate, streamline, scale and move business critical systems to the Cloud >
Helping IT deliver more to the business
As an IT expert, you need to show value to the business. You need to meet their increasing demands in less time, and release the burden on IT. Cloud computing and Systems Integration is the way...Our Cloud and Software services
What our clients say...
profound provided the creative for a major web redevelopment for Majestic. As a major project, we were impressed at how they approached the range of design challenges the project presented.
They took time to learn about and understand our brand, had a good instinct for e-commerce, and were clear in which areas merited the greatest attention to detail. We were also impressed at how well profound worked with our developers, delivering designs in a timely fashion and adapting well to the rhythm and pace of the project.
E-Commerce Director, Majestic Wine
"[profound's team] has implemented and upgraded a number of MI applications over the years in BP. They have deep technical knowledge of systems, always display professionalism in their work, listen to and meet the client's needs. It has always been a pleasure dealing with the team."
E&P MI Systems Lead, BP
The profound guys have done some really excellent work for us recently. They are highly responsive, quick to mobilise and always look to fully understand the business problem before offering the most appropriate solution.
Tim himself is very professional and trustworthy in his approach and works hard to give the best possible service. A great experience – oh and some damned good creative too!
Head of MultiChannel Development & Strategy, B&Q
Since 2006, profound have successfully supported us on a number of e-commerce website builds across various diverse markets.
The profound team always take great pride in their work, and consistently deliver to a very high standard. Their communication is excellent and we can always rely upon them to get the job done on time. I would be happy to recommend profound and I would always consider them when we need additional creative e-commerce support.
Product Director, Javelin Group
Since 2009 we have greatly valued the contribution of the profound team as they continue to support us with both the design and build of our range of omni-channel retail showcase software products.
The profound team have excellent insights into e-commerce and we have full confidence in them to not only bring innovative and saleable ideas to life through their talented design team, but to also provide us with excellent front end development expertise.
VP of Product Strategy, hybris
During a particularly challenging time for the business, with big changes to the sites and the teams, I think we would all agree that the quality of the assistance you have given to us has been exceptional. The working environment has often been less than ideal but the standard of your work never dropped and we would not be in such a good place right now without your input.
On behalf of the entire e-commerce team, I would like to say “Thank You” and I hope we get a chance to work with you again in the future.
Head of E-commerce projects, Bestseller
I have worked with profound, and Tim McMillen specifically, on a central government programme over a number of years.
The programme was developing a suite of bespoke IT applications. profound was responsible for developing the user experience and the resulting style guide.
They did much more than simply set out the design style guide, they:
1) Engaged with users to understand how they performed their work;
2) Focused on how to design the user interface to maximise efficiency and effectiveness;
3) Developed and tested various styles and designs to support users with accessibility problems
4) Assured the output from a number of third party suppliers.
profound consistently delivered to a high standard in a professional and engaging manner. I would be happy to work with Tim and his colleagues again.
Management Consultant, Deloitte
profound worked with us to take G-Paws from the germ of an idea into a working, scalable social platform that is used by tens of thousands of users around the globe. This has now evolved to include integrations with telcos and major retailers worldwide.
Their focus on solving the business challenge by applying a consultative approach, challenging our assumptions and providing smart design and technology solutions as part of a single seamless team was fundamental to getting this "Internet of Things" business up and growing.
Majestic Wine Design of multi-device e-commerce website
Majestic engaged us as their Creative Partner to work with Javelin Group (Europe’s leading e-commerce systems integrator) on the design of their new e-commerce website (running on Intershop 7). The key objective of the project was to deliver an improved shopping experience for all their customer persona's across all devices (desktop, tablet and mobile).
“profound provided the creative for a major web redevelopment for Majestic. As a major project, we were impressed at how profound approached the range of design challenges the project presented.
They took time to learn about and understand our brand, had a good instinct for e-commerce, and were clear in which areas merited the greatest attention to detail.”
Richard Weaver, E-Commerce Director, Majestic Wine.
Protyre Web & Mobile e-commerce platform designed & built for Azure
Protyre wanted to change the game for buying tyres and booking MOT’s & Servicing online.
By delivering a connected web & mobile digital experience with real-time stock & fitting bay availability profound helped Protyre connect customers to tyres available for fitting today and to directly book MOT & servicing based on real availability at their 70 centres nationwide delivering a 10-fold increase in revenue & profit from the same number of visitors.
“What we've seen over the year is a significant increase in the revenue and profit we're making from the website. It's a 10-fold increase from the same level of traffic and Azure provides the foundations for this improvement.”
Morgan Jamison, Head of Retail Marketing, Protyre.
Evertime Pay & Bill software managing payroll for 8,000+ people every week
In any given week, The Eden Group processes around 8,000 timesheets on behalf of recruitment agency clients who outsource their back office paperwork to the company or who use The Eden Group’s application, Evertime, to do the work themselves.
Evertime is a cloud-hosted application that lets a recruitment agency manage all their candidates, placements, rates, timesheets, expenses, approvals, margin and commission calculations and end user invoicing. It’s all managed through a workflow engine and integrates with external services, such as payroll systems.
Evertime is designed, developed and supported by profound on Microsoft Azure.
“We have aggressive growth plans. We want to go from 80 to 200+ clients and the Azure platform, with Profound managing the application side, can get us there ”"
Paris Sheppard, Co-founder, Evertime.
G-Paws An engaging social network for pet owners with Internet-of-Things pet tracking technology.
G-Paws lets you track and share your pet’s adventures. Profound designed and developed the end to end platform from mobile network integration to engaging social experience, all hosted on Microsoft Azure.
Bringing together tonnes of data from customer’s devices, tracking pet’s whereabouts and plotting Bing Maps of activity to help pet owners compete, share and find new friends online.
“profound worked with us to take G-Paws from the germ of an idea into a working, scalable social platform that is used by tens of thousands of users around the globe including integrations with and retail deals with Telcos and major retailers around the globe.
Their focus on solving the business challenge by applying a consultative approach, challenging our assumptions and providing smart design and technology solutions all as part of a single seamless team was fundamental to getting this "Internet of Things" business up and growing.”
Dave Evans, CEO, G-Paws.
hybris Creative partner for core hybris R&D projects
profound first encountered hybris in 2007 during a Javelin led project where profound were the creative partner. hybris were suitably impressed with our efforts and asked us to partner with them to improve the proposition of their pre-sales demo’s.
Since then, we have supported hybris with the design of many pre-sale opportunities, four successful Forrester Wave showcases and a number of exciting R&D projects.hybris value our “real world” experience and trust that we will always deliver great ideas and solutions which will excite their clients and aid with demonstrating the potential of their platform to retailers.
“Since 2009 we have greatly valued the contribution of the profound team as they continue to support us with both the design and build of our range of omni-channel retail showcase software products.
The profound team have excellent insights into e-commerce and we have full confidence in them to not only bring innovative and saleable ideas to life through their talented design team, but to also provide us with excellent front end development expertise.”
Stefan Schmidt, VP of Product Strategy, hybris.
KAZAM Mobile Developed bespoke customer & device management platform
KAZAM is a Great British start-up in the mobile phone handset business. Their differentiated value proposition focuses on customer service through enhanced warranty, screen protection insurance and App-based rescue services.
KAZAM’s customer & device management platform and API runs on Microsoft Azure storage and API Management. It acts as the hub driving web self-service, email nurture campaigns, in-app experiences & customer service.
WE Fashion Design of new responsive e-commerce fashion website
WE Fashion selected profound as their Creative Partner to work with Javelin Group (Europe’s leading e-commerce systems integrator) on the design of their new e-commerce website (running on demandware). The key requirement of this project was to lay the cornerstone for WE fashions vision of becoming a truly omni-channel brand, enabling customers the opportunity to shop ‘anytime, anywhere and on any device’.
Pentura Governance, Risk & Compliance management portal to streamline management & reporting of GRC processes
Pentura is a market leading IT Security Consultancy Services company in the UK.
Through highly acclaimed Penetration Testing, Data Leakage Prevention and Governance, Risk & Compliance services they help clients mitigate risks surrounding business critical and sensitive data.
profound provide software development services to Pentura, helping build secure systems that streamline processes, deliver insight into risks and workflow to manage and mitigate third-party compliance management.